Enjoy a free sample with every order.
Australian-made, Magnesium-based skincare.


You bought it - now you want it. Straight away, right? We've got you covered.

Let's start with the basics.

How much is shipping?


We currently ship to the US for a flat $12. 

Please note that shipping times are longer than usual due to COVID delays and are out of our control. 

Import Duties & Taxes

Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. 

How does it work?

The short version is:

You order. We pack. We ship. You get.  Simple - how we like it.


Great - but how does it really work?

You like the details huh? That's ok - so do we.

1. You place your order.

Once your order is placed, you will receive a confirmation email including the postal address you have provided.  We'll also let you know that your item will be on its way shortly and tell you how great we think you are. 'Cause you are.

2. On the road.

Your order is picked up and starts 'the journey'. You should also get another email from us stopping by your inbox to say hi and let you know that the postman is peddling hard on his (or her) way to you. We also let you know your tracking number but don't get too excited... sometimes those things take a few hours to appear in the system.


Any issues? Email us at careteam@thebasecollective.com and we will get onto it as soon as we can. Please be sure to have your order number handy for the quickest response.

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